Welcome to ACPharm – Gold Coast

ACPharm was established to cater for the ever growing needs of health practitioners that were prescribing compounded products. Originally beginning as OzCompounding, ACPharm have over 50 years of combined experience and have built strong relationships with their doctors and customers. Our Gold Coast location is a 400m2 facility specifically designed for Compounding only. You don’t need to be on the Gold Coast to access our services as we post all over Australia.

Our pharmacy is owned and operated by well-known and experienced compounding Pharmacist, Jack Hammond & his wife Samantha. Together they have built an experienced, knowledgeable and amazing team with combined experience of over 50 years.

Sam and Jack - Owners of ACPHARM QLD

Meet the Team

Jack Hammond
Owner / Compounding Pharmacist

Jack has been compounding for over 10 years and has a lot of experience in all aspects of compounding.

In 2008, Jack completed a Veterinary Compounding course and he loves working with both humans and animals.

Jack is a highly sought after compounding chemist and has designed and set up more than 5 compounding chemists as well as being a guest speaker at compounding conferences around Australia.

With experience in manufacturing, cosmetics, veterinary, nutrients, children’s and geriatric compounding, Jack is able to help with all Compounding inquiries.

Samantha Hammond
Owner / Customer Service Manager

Sam, co-owner and Jack’s better half, has a burning passion for compounding which started when she first helped out making capsules in the lab.

She quickly progressed up the ranks over the years to manage the office.

Sam has over 8 years compounding experience and specializes in customer service. Previously a beauty therapist, she loves working closely with cosmetic compounding and our skin clinics.

Sam is our office manager and will always ensure our customers are looked after.

Shanae Edwards
Laboratory Manager

Shanae has been working in compounding for over 5 years and enjoys every aspect of the job.
Shanae started off working in our office and after a couple years moved into our labs. After hands on training and completing her training certificate at Medisca, Shanae is loving all of the challenges that comes with Managing our busy lab department. Over the years, with her knowledge, experience and training, Shanae has earned her title of Laboratory Manager. She is very efficient and ensures that all of your medication is made perfectly every single time.

Phoebe McLaren
Office Manager

Phoebe has been working with ACPHARM qld for 3 years and has worked her way up the ranks to become our office manager.

Phoebe has outstanding customer service skills, and is a great multi tasker with the ability to perform every task within our busy office.

Phoebe strives to ensure our customers are always well looked after and no request is ever too much to ask.

Melissa Lavery
Dispense Technician
Office Assistant

Mel has been working in compounding for 4 years and in Pharmacy for 10 years.

She has amazing customer service skills and is our head dispense technician.

Mel has excellent attention to detail and ensure all of your compounding orders are dispensed and handled correctly every time.

Compounding Pharmacist

Jacqueline completed her Masters of Pharmacy in 2016 , Advanced graduate diploma of Pharmacy in 2017 and the Science of pharmaceutical/Hormonal compounding training in 2018.  Jacqueline is enjoying the compounding side of pharmacy and very excited to further her knowledge and develop new products.  She thoroughly enjoys ensuring our customers are taking the best and most appropriate preparation suited to them.

Office Assistant

Raechel has been working in compounding pharmacy for 8 years. Raechel works in our customer service department and also processes all of our postage orders each day. Having worked in compounding for such a long time, she displays a large knowledge in all departments. Currently, she is enjoying learning all of the different sides of our busy office, including admin, postage & dispensing. Raechel prides herself on ensuring the best customer service for her customers and going the extra mile.

Cosmetic Lab Technician

Mia has been working in pharmacy for approx. 2.5 years after completing a 4 year pharmaceutical training course is Slovenia. Mia also completed a university degree as a cosmetic technician/beauty therapist. Mia is enjoying applying her knowledge in skincare whilst working within out busy cosmetic lab. Mia is frequently assisting in the manufacture of skincare products, as well as dealing with label application, packaging & completing large skincare orders. She looks forward to learning more in regards to the formulation of new products.

Anadyn (Dee) Walker
Senior Lab Technician

Dee is the newest addition to our Hormone compounding Lab. Dee has over 5 years’ experience working in Compounding Pharmacy and has completed her official compounding training at MEDISCA, Australia. Dee has amazing attention to detail and shares a lot of knowledge in compounding techniques. Dee’s bright happy smile and laugh is sure to keep all of the staff at ACPHARM cheery all day long.

Stephen Pigott
Vitamin Lab Technician

Stephen is our newest lab tech, who specialises in vitamin and supplement compounding.

Stephen is new to the pharmacy industry, but holds a bachelor in biomedical science. He’s very interested in understanding why and how compounds have certain therapeutic effects.

Stephen is enjoying being part of our team and loving learning about all things compounding pharmacy.