About ACPHARM Qld

Welcome to ACPharm – Gold Coast

ACPharm was established to cater for the ever growing needs of health practitioners that were prescribing compounded products. Originally beginning as OzCompounding, ACPharm have over 30 years of combined experience and have built strong relationships with their doctors and customers. Our Gold Coast location is a 400m2 facility specifically designed for Compounding only. You don’t need to be on the Gold Coast to access our services as we post all over Australia.

Owned by Jack Hammond, a very well known and experienced compounding pharmacist who has knowledge and expertise in all aspects of Compounding and Natural medicines. We have the knowledge and experience to make your medications to the highest standard.

Our dream of creating an Australia wide service for all of our customers as well as a local collection point is now a reality as joining forces with ACPharm NSW has enabled us to grow rapidly.

Meet the Team

Jack Hammond
Owner / Compounding Pharmacist

Jack has been compounding for over 10 years and has a lot of experience in all aspects of compounding.

In 2008, Jack completed a Veterinary Compounding course and he loves working with both humans and animals.

Jack is a highly sought after compounding chemist and has designed and set up more than 5 compounding chemists as well as being a guest speaker at compounding conferences around Australia.

With experience in manufacturing, cosmetics, veterinary, nutrients, children’s and geriatric compounding, Jack is able to help with all Compounding inquiries.

Samantha Hammond
Owner / Customer Service Manager

Sam, co-owner and Jack’s better half, has a burning passion for compounding which started when she first helped out making capsules in the lab.

She quickly progressed up the ranks over the years to manage the office.

Sam has over 8 years compounding experience and specializes in customer service. Previously a beauty therapist, she loves working closely with cosmetic compounding and our skin clinics.

Sam is our office manager and will always ensure our customers are looked after.

Shanae Edwards
Senior Lab Technician

Shanae has been working in compounding for 5 years and enjoys every aspect of the job.

Shanae started off working in our office and is now fully trained in all aspects of the compounding labs, specialising in capsules & vitamins.

Phoebe McLaren
Assistant Office Manager

Phoebe has been working with ACPHARM for 2 years and already shows alot of knowledge in compounding.

She is our office assistant manager and knows how to perform all duties within the office including dispensing.

Phoebe likes to ensure our customers are well looked after and no request is too hard for her to handle. Phoebe loves the cosmetic side of compounding and is loving her new role as assistant manager.

Melissa Lavery
Dispense Technician
Office Assistant

Mel has been working in compounding for 4 years and in Pharmacy for 10 years.

She has amazing customer service skills and is our head dispense technician.

Mel has excellent attention to detail and ensure all of your compounding orders are dispensed and handled correctly every time.

Jacqueline
Compounding Pharmacist

Jacqueline completed her Masters of Pharmacy in 2016 , Advanced graduate diploma of Pharmacy in 2017 and the Science of pharmaceutical/Hormonal compounding training in 2018.  Jacqueline is enjoying the compounding side of pharmacy and very excited to further her knowledge and develop new products.  She thoroughly enjoys ensuring our customers are taking the best and most appropriate preparation suited to them.

Raechel
Office Assistant

Raechel has been working in compounding pharmacy for 8 years. Raechel works in our customer service department and also processes all of our postage orders each day. Having worked in compounding for such a long time, she displays a large knowledge in all departments. Currently, she is enjoying learning all of the different sides of our busy office, including admin, postage & dispensing. Raechel prides herself on ensuring the best customer service for her customers and going the extra mile.

Mia
Cosmetic Lab Technician

Mia has been working in pharmacy for approx. 2.5 years after completing a 4 year pharmaceutical training course is Slovenia. Mia also completed a university degree as a cosmetic technician/beauty therapist. Mia is enjoying applying her knowledge in skincare whilst working within out busy cosmetic lab. Mia is frequently assisting in the manufacture of skincare products, as well as dealing with label application, packaging & completing large skincare orders. She looks forward to learning more in regards to the formulation of new products.

Wes
Vitamin Lab Technician

Wes completed his pharmacy degree in Cairo in 1994. He has since gone on to complete further training in Chemistry, Math & Biology. Wes has also worked in Australia as a pharmacy assistant/technician for the last 3 years. Wes has amazing attention to detail and applies a lot of his prior training into his work. Wes is a full time employee in the Vitamin laboratory and is enjoying learning about all of the different types of medications we can make in the compounding industry.