Our Team
Jack loves working with both humans and animals.He has completed various veterinary, cosmetic, nutritional and pharmaceutical training courses to further his knowledge in compounding.
Jack is a highly sought after compounding chemist and has designed and set up more than 5 compounding chemists as well as being a guest speaker at compounding conferences around Australia.
With experience in manufacturing, cosmetics, veterinary, nutrients, children’s and geriatric compounding, Jack is able to help with all Compounding inquiries.
As the owner, Sam takes a keen interest in customer service and ensuring our staff are all trained up to provide the highest level of service possible. Sam also manages our Private Label Skincare department, with her prior experience as a beauty therapist.
Shanae started off working in our office and after a couple years moved into our labs. After hands on training and completing her training certificate at Medisca, Shanae is loving all of the challenges that comes with Managing our busy lab department. Over the years, with her knowledge, experience and training, Shanae has earned her title of Laboratory Manager. She is very efficient and ensures that all of your medication is made perfectly every single time.
Phoebe has outstanding customer service skills, and is a great multi tasker with the ability to perform every task within our busy office. Phoebes hard work managing the office staff means that all of our staff can provide only the best possible customer service.
Phoebe strives to ensure our customers are always well looked after and no request is ever too much to ask.
Jacqueline works as our full time compounding pharmacist, alongside Jack. Jacqueline is enjoying the compounding side of pharmacy and very excited to further her knowledge and develop new products. She thoroughly enjoys ensuring our customers are taking the best and most appropriate preparation suited to them.
Mel first started in the office as our head dispense technician, she has recently broadened her skill set and is learning how things work in our main hormone laboratory. Mel has the experience and knowledge to perform all tasks here at ACPHARM which is very helpful in our busy environment.
Mel has excellent attention to detail and ensure all of your compounding orders are dispensed and handled correctly every time.
Recently stepping up from the postage and dispatch position, Raechel is now the head of our customer service team. Having worked in compounding for such a long time, she displays a large knowledge in all departments as assists with quoting prescriptions and managing customer orders.
Raechel prides herself on ensuring the best customer service for her customers and going the extra mile.
Dee has amazing attention to detail and shares a lot of knowledge in compounding techniques. Dee’s bright happy smile and laugh is sure to keep all of the staff at ACPHARM cheery all day long.
Sonia started working in our busy Private Label Skincare department and has now moved into the Vitamin Compounding area. Sonia enjoys weighing out and encapsulating vitamins for all of our customers and clinics.
Sonias attention to detail ensures an accurate and complete product for each and every order.
With Barbaras experience as a pharmacist in Brazil, she makes for a very accurate dispense tech within our busy compounding office. Barbara also has 5 years experience working within a compounding pharmacy so comes with a lot of background knowledge in compounding from around the world. Barbara looks forward to learning about all other departments in our busy pharmacy.
Barbaras experience allows her to dispense all of your compounding orders with confidence and efficiency.
Trevor is new to the world of Pharmacy and has been assisting with nutritional compounding for almost 5 years.
Trevor is known as the 'vitamin king' in our store due to how quickly he can make the customised vitamin capsules for our patients.
Working from within our very busy hormone laboratory, Jess brings a lot of experience and knowledge to our team. Jess has excellent attention to detail and will ensure all of your orders are made to the highest quality possible.
Taylah is our office junior and is busy learning all about compounding pharmacy. Taylah processes the postage orders each day, assists with all tasks in the busy office and is currently training in customer service.
Taylahs experience in the retail industry has provided her with a polite manner and excellent customer service skills, she has also proven herself to be extremely organised. You can count on Taylah to ensure your orders are checked and packed securely for shipping.
Lauren is determined, hard working and eager to learn new things. We look forward to showing Lauren everything there is to know in the world of compounding, but for now, she is busy making, packaging & labelling hundreds of cosmetic creams each day for our skincare clinics. Laurens ability to keep calm in stressful situations is what keeps our team focused and on time for each and every order.
Karlya is hard working, eager to learn new things and has great attention to detail. Karlyas experience in cosmetic manufacturing makes her very handy in the cosmetic lab, she has great skills in packaging and labelling products in large volumes, and does everything with a smile on her face. We look forward to showing Karlya everything there is to learn in the world of cosmetic compounding.
Shay has immaculate attention to detail and has a creative touch when designing/creating artwork for our cosmetic products. Shay has some experience many years ago in a laboratory environment, so she is also enjoying getting back into some laboratory work and assisting with the compounding and packaging of skincare products. Shay looks forward to digging deeper into some graphic design work for ACPHARM in the future.