We use multiple postage providers to be able to provide you with quick, reliable shipping Australia wide. We offer a flat rate postage charge of $12.95 or $19.95 for cold items posted in an Esky. * Please also allow 1-2 business days on top of our 24-48 hour turn around for your order to be delivered if you require postage of your medication.
Note:Please be aware that once you have agreed for ACPHARM to post out your order full responsibility is handed onto yourself and the Postage provider. Any issues with delayed deliveries, lost parcels etc are to be handled directly with postage provider. ACPHARM QLD can not be held responsible for incorrect, late or broken parcels. If you parcel hasn’t arrived on time, you can contact ACPHARM QLD to obtain tracking information on (07)55265422 or firstname.lastname@example.org.
Note: If you wish to organise an alternative courier of your choice you’re welcome to personally organise that and advise us of collection times etc.
Note: International customers are responsible for ensuring that the products ordered can be lawfully imported to your country. The recipient is the importer of record and must comply with all laws and regulations of the destination country. Additional charges for customs clearance must be paid by the recipient as we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country. Orders shipped to countries outside of the Australia may be subject to import taxes and customs duties levied by the destination country once a shipment enters the country. If you do get charged, the carrier will expect payment at the time of delivery. Please note that we do not help complete any other paperwork or documents on your behalf that you may require to export your products into certain countries.